Refund Policy

Last Updated: 2025

 

1. Introduction

This Refund Policy explains when refunds may be granted for digital courses purchased on 96Astro Academy.

 

2. No Refund on Digital Courses

All digital products are final sale. Once access is granted, refunds, cancellations, and exchanges are not allowed.

 

3. Exceptional Refund Cases

Refunds may be considered only for:

• Duplicate payments

• Verified technical issues preventing access for 7+ days

• Unauthorized or fraudulent transactions (with bank proof)

 

4. Non-Refundable Situations

No refunds will be given for:

• Change of mind

• Misunderstanding course content

• Completing or partially completing a course

• Device or internet issues

• Accidental purchases

 

5. Subscription Plans

Payments already made are non-refundable. Cancelling prevents future charges.

 

6. Course Access

Access remains available as per the validity purchased. Credentials may not be shared.

 

7. How to Request a Refund

Email support@96astro-academy.com with:

• Registered email

• Order ID

• Payment proof

• Reason

 

8. Policy Changes

We may update this policy anytime.

 

9. Contact Information

support@96astro-academy.com